Killed SMRT staff’s relative questions SMRT in an open letter

In a tragic twist of fate, two SMRT staff were killed in a fatal accident on the train track near Pasir Ris MRT station yesterday morning (22 Mar). They were identified as Muhammad Asyraf Ahmad Buhari, 24, and Nasrulhudin Najumudin, 26. Both were said to be undergoing on the job training.

SMRT has since taken to Facebook to offer condolences, and said that they were “deeply saddened” by the incident.

But how could their condolences assuage the grief of the deceased’s families?

In an open letter penned by the relative of one of the deceased, the author lamented the loss of a loved one, and questioned how SMRT could possibly “share our sadness” when they “do not understand our grief”.

Yet you ever-so eloquently say that you are “very saddened by the loss.” But to you, the two young lives lost today are just a statistic; A number that you have to account for in the face of public outrage. Just collateral damage. Soon, you will forget. Your career goes on. Your life goes on.

To us they were beloved sons, brothers, cousins, nephews, friends. Brilliant human beings who had promising futures ahead of them.

The writer was irked by SMRT’s “attempts to clear yourselves of any fault, insisting that you have observed all the standard operating procedures”.

What we resent are your attempts to clear yourselves of any fault, insisting that you have observed all the standard operating procedures. If you did everything right, then your standard operating procedures must be flimsy.

Your carefully maneuvered words make us wonder: are you attempting to shift the blame to the deceased? You know it is easy to blame someone who can no longer speak for himself.

He also wondered if SMRT will take responsibility, or “will your public relations team continue to craft words to protect you from blame”.

Instead of being so quick to protect your interests, seek the humanity deep within you to acknowledge your mistakes and learn from them to ensure that this tragedy does not happen to any one else’s son.

Read the letter in full here.


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Featured image via Kentridgecommon