A restaurant in Bangkok is seeking to return a large payment after a customer accidentally paid over 200,000 baht (S$7,863) for a meal that cost just 2,020.91 baht (S$79).
On Sunday (3 Nov), Neua Luan Luan, a popular yakiniku spot in Bangkok posted on Facebook, urging the customer to come forward.
The mix-up reportedly occurred at about 7.50pm on the same day when the customer transferred the excessive amount, likely due to a misplaced decimal point.
The restaurant shared a photo of the bill for a meal with the following message:
We are looking for the customer who dined with us yesterday (3 Nov) at Neua Luan Luan, Ratchaphruek branch, at 7.50pm. The customer transferred an excess amount of 2xx,xxx baht. If you see this post, please contact us via inbox or call 095-527-8298. Thank you.
According to the post, the meal cost 2,020.91 baht (S$79.32). However, the customer ended up transferring 202,091 baht (S$7,932)
The restaurant is urging the customer — who they believe is a senior — to reach out soon to resolve the matter.
The incident has since gone viral, with numerous netizens sharing the post to help identify the customer.
Some humorously speculated that the customer may be wealthy to the point where they hadn’t noticed that they paid extra.
Source: Neua Luan Luan on Facebook. Translated from Thai.
Others joked that the customer might have been drunk when they paid.
Source: Neua Luan Luan on Facebook. Translated from Thai.
Overall, many commended Neua Luan Luan for its honesty, saying it was heartwarming to see the restaurant trying to return the money.
Responding to inquiries, the restaurant clarified that such large transactions usually require facial recognition to go through.
However, it suggested that the customer may have been used to handling large transfers for business, which could have led to the error.
According to Thaiger, Neua Luan Luan has also reached out to the bank to help identify the sender.
Meanwhile, they’re still awaiting the customer to come forward to retrieve their funds.
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Featured image adapted from Neua Luan Luan on Facebook and duoma on Canva. Picture on the right is for illustration purposes only.
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