While kway chap is a dish beloved by many Singaporeans, eating it may literally get hairy if the innards are not cleaned properly.
One customer complained that the pig skin on their kway chap was filled with hair.
Source: Shin Min Daily News on Facebook
The stallholder said they’re happy to offer a replacement or refund if customers bring this up to them.
The kway chap in question was bought from a stall in Jurong West 505 Food Centre, reported Shin Min Daily News.
The market and hawker centre is located along Jurong West Street 52.
The customer had posted a photo of their hairy pig skin on Facebook in order to express their dissatisfaction, the paper said.
The stallholder, named only as Mr Long (transliterated from Mandarin), said when interviewed that this is the first time he’s received such a complaint.
This is after being in the business for more than 20 years, he added.
When the pig skin arrives from the supplier, it will “definitely” be hairy, he explained.
They would then proceed to clean it during the food preparation process.
Source: Shin Min Daily News
Pig skin that can’t be cleaned properly will be disposed of, he maintained, and won’t be given to customers.
Even pig skin that’s “not pretty” and has a prickly texture will be rejected, he noted.
Thus, Mr Long said the “hairy” pig skin encountered by the customer was a one-off occurrence.
The customers should’ve told them about it, he added, and they would be happy to offer a replacement.
They would also give them a refund.
The stall’s kway chap was tested out by Shin Min, whose reporter didn’t find any hair in their portion.
Source: Google Maps
A diner, a 68-year-old woman, said it was her first time trying the kway chap from this stall and she found it satisfactory, adding,
It’s not too salty and the boss cleaned the innards well.
Another diner, a 73-year-old regular customer, said he patronises the stall often.
However, he has never found too much hair on his pig skin, he added.
While most customers’ complaints over food are usually over supposedly meagre portions or expensive prices, sometimes they’re about quality, which can be subjective.
For example, a customer took issue with getting “watery” durians from a stall in Holland Village but instead provided them with free publicity.
So in all likelihood, the hairy pig skin was a one-off incident, one of several that are possible when eating out.
Have news you must share? Get in touch with us via email at news@mustsharenews.com.
Featured image adapted from Shin Min Daily News on Facebook and Google Maps.
Rescuers were from various races, including Malays, Chinese, Indians, and Sabahans, noted the OP.
She remained defiant when the police asked her to stop drinking.
He was believed to be a solo traveller.
Running out of ideas for where to makan is never an issue at this mall.
Authorities believe the train struck the man and dragged his body 200 to 300 metres…
The young woman won a Labubu doll bought from the reseller during a laksa stall's…