Latest News

Bukit Timah pet groomer shuts business after being accused of muzzling dogs with cable ties

Pet groomer accused of using cable ties to muzzle dogs closes down

A dog owner was furious when she discovered her pet had been muzzled with cable ties at a pet grooming service in Bukit Timah.

The woman confronted the owner of First Class Pets after noticing a mark resembling a cable tie on her dog’s muzzle area.

Source: Facebook

After the incident went viral on social media, the owner apologised and announced the closure of her grooming service.

Woman discovers cable tie marks on dog

On Saturday (29 June), the woman shared the worrying incident on the Dogs Singapore Facebook page to alert her fellow pet owners.

When questioned, the owner admitted to using a cable tie to muzzle the dog, citing it as a measure to prevent biting during grooming.

While the woman understood the intent, she strongly opposed the use of cable ties as a muzzling tool.

“It left a deep mark on my dog’s muzzle area, proving how tight and uncomfortable it was,” she wrote in her caption on the Facebook post.

Cable ties used to muzzle other dogs

The owner of First Class Pets even showed the woman videos of other dogs being muzzled with cable ties.

“I wonder if their pet owners are even aware,” the woman remarked.

Source: Facebook

According to the owner, First Class Pets determined that using cable ties to muzzle pets was the most effective method for their grooming service.

 

The woman expressed outrage over what she perceived as a lack of professionalism from the grooming service.

“Aren’t professional groomers supposed to have [the] relevant skills to handle pets properly and do what is best for the pets instead of what is best for themselves?” she questioned.

She also highlighted that many people would likely be uncomfortable knowing their pets were being muzzled with cable ties.

Pet groomer apologises for incident & announces closure

On Sunday (30 June), the owner of First Class Pets issued a public apology on Facebook.

Source: Facebook

She clarified that she was not the groomer who used the cable ties on the dog in question, Mochi.

It was only after Mochi’s owner raised concerns that she became aware of the issue.

Despite the groomer’s explanation that the cable ties were designed for quick release and allowed the dogs to pant, she reprimanded him and asked him not to employ such a method.

She also emphasised the importance of informing pet owners if a dog shows signs of aggression.

Taking full responsibility, the owner of First Class Pets apologised without making excuses for what happened.

“We are not justifying our actions, just explaining our side of the story in full,” she wrote. “We understand that this incident was completely our fault [due to] very bad decisions.”

Furthermore, the owner announced the closure of First Class Pets as they take action to “be better and do better”.

MS News has reached out to both the dog owner and the owner of First Class Pets for further comments.

Also read: Pet groomer allegedly loses poodle later killed in accident, NParks looking into incident

Have news you must share? Get in touch with us via email at news@mustsharenews.com.

Featured image adapted from Facebook.

Dhanya Vimalan

Recent Posts

URL on ‘Wicked’ dolls’ packaging links to porn site, Mattel apologises for misprint

The misprinted boxes are now coveted items on eBay.

13 Nov 2024, 6:30 pm

‘It suits you’: Daughter in Thailand asks for car, dad gets her tuk tuk instead

And she named her new purple ride after a popular Thai rum.

13 Nov 2024, 6:01 pm

2 boys rush out of MRT to return laptop left by alighting passenger, praised for actions

They managed to run back onto the train in time.

13 Nov 2024, 5:29 pm

Croatian scientist treats own breast cancer with viruses she developed in lab, has been cancer-free for 4 years

During the treatment, her tumour substantially shrank and was later removed easily.

13 Nov 2024, 5:16 pm

Boy with autism in M’sia refuses to get his haircut, barber patiently plays with him

The barber played with the autistic boy until he was ready for haircut.

13 Nov 2024, 5:15 pm

Trump appoints Elon Musk as head of new ‘Department of Government Efficiency’ aka DOGE

News outlets express concern about his appointees' lack of experience.

13 Nov 2024, 3:41 pm