UPDATE (13 Nov, 8pm): In response to queries from MS News, a Koufu spokesperson expressed regret for the customer’s unpleasant experience.
They also added that they do not allow tenant to sell items that are not in their POS system. Additionally, they have issued a warning to the tenant and reiterated the importance of following the approved pricing.
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A man reportedly had to pay the price of a fish fillet for a hashbrown at a food court in Sengkang General Hospital (SKGH).
He had gotten the hashbrown as a side to his kway teow, along with some vegetables.
In total, he paid S$5.80 for his meal — with the hashbrown costing nearly half the price.
Unhappy with the apparent overcharge, the man wrote in to MS News to share his experience.
On Friday (3 Nov), the man visited Koufu at Sengkang General Hospital.
Source: Google Maps
There, he purchased a serving of kway teow, a serving of vegetables, and one hashbrown from the Nasi Padang stall.
To his shock, the stall charged him S$2.40 just for the hashbrown. In total, his meal came up to S$5.80.
Calling the price “extremely ridiculous”, the man added that the stall had charged him the price of a fish fillet instead of the hashbrown he ordered.
In the image he provided, there was what appears to be a serving of stir-fried greens with carrots on top of some fried kway teow.
Image courtesy of MS News reader
There was also some chilli on the side.
Notably, there was a single hashbrown nestling on top of his carbs.
While it could be possible for someone to mistake it for a fish fillet due to its shape, the chunks of potato peeking out along the surface are a dead giveaway as to the food item.
The man also provided a receipt of his purchase, which he made at 7.35pm.
Image courtesy of MS News Reader.
For his meal, the receipt provided the following itemised prices:
The hashbrown the man got is seemingly nowhere on the receipt, even though it cost the man almost half the total price.
In response to queries from MS News, a Koufu spokesperson expressed regret for the customer’s unpleasant experience.
They said, “The tenant is not allowed to sell items that are not on the POS system.”
“We have issued warning to the tenant and strictly reiterate the importance of following the approved pricing,” the spokesperson added.
Also Read: Diner Charged S$12 For Nasi Padang At Jurong Food Court, Beef Rendang Alone Cost S$5.80
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Featured image courtesy of MS News reader.
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