Cai png may be the go-to comfort food for Singaporeans, but sometimes ordering it doesn’t come without problems.
As one customer discovered, it can be difficult to work out whether you’ve been charged fairly even if you have a receipt.
He questioned why a cai png stall in Toa Payoh charged him S$7.20.
This was after labelling his chicken cutlet as “fish”, he added.
Posting in the Complaint Singapore Facebook group on Thursday (9 Nov), Mr Lee Dayong said he’d eaten at the Koufu food court on the second floor of HDB Hub in Toa Payoh.
From a stall named “Mixed Vegetable Rice”, he ordered a simple meal of rice, beansprouts, beancurd skin and chicken cutlet.
The total came up to S$7.20, he said, sharing a photo of his receipt as proof.
According to the receipt, the stall charged Mr Lee S$3.20 for “one meat and one vegetable”.
They then added S$4 for a piece of “fish”, although he didn’t order any fish.
When he asked the cashier about this, she allegedly said the S$4 was for the chicken cutlet.
This led the customer to declare that S$4 for chicken cutlet was “daylight robbery”.
There was more than one problem with the receipt, Mr Lee complained.
Even if paying S$4 for chicken cutlet was okay, he questioned how the cashier could charge him for “fish” when he didn’t order fish.
Besides that, he reasoned that the remaining beansprouts and beancurd skin on his plate shouldn’t be considered “one meat one vegetable”.
Thus, he concluded that the receipt was “rubbish”, adding,
If they anyhow key the receipt, it makes it easier for customers to be hoodwinked!
In such a situation, he wondered how he would know whether he was charged correctly.
Most netizens who commented on his post agreed, with one pointing out that chicken is usually cheaper than fish.
Another said that even after discounting the chicken cutlet masquerading as fish, the receipt says there’s “meat” listed on the receipt that’s non-existent.
However, one commenter claimed that beancurd skin isn’t considered a “vegetable”, at least under cai png rules — something that also surprised him.
Others shared their own sob stories of paying through the nose when ordering cai png.
We guess Mr Lee is still luckier than the customer who paid S$10.10 for cai png at a Koufu food court in Commonwealth, including a pork dish that cost S$4.
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Featured image adapted from Lee Dayong on Facebook.
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