Crossing the Causeway for a relaxing massage is something most Singaporeans would look forward to. But for two men, their experience turned out to be an unwanted nightmare.
Last Thursday (19 Jan), TikToker @massagefromhell claimed that two of their male friends were “touched inappropriately” by a masseuse at King Spa 2 — a massage parlour in Johor Bahru (JB).
The video later went viral, garnering over 117,000 views, with several media outlets covering the incident too.
Speaking to MS News, a King Spa spokesperson denied these allegations and said they are speaking to lawyers about possibly taking legal action against the claims.
If this is your first time reading about this, the video alleged that two of the TikToker’s male friends were “sexually assaulted” at JB King Spa in Taman Pelangi.
The male customers shared that during their massage, a female masseuse touched their private parts and did not stop even when asked to.
When one of the men did not get aroused, the masseuse asked if he was gay.
According to the video, she also questioned him inappropriately, making him feel uncomfortable. “She even opened his underwear to peek into his privates,” the video captions wrote.
Source: TikTok
After the massage, the man was apparently so traumatised that he broke down.
The video alleged that the men who visited the massage parlour were asked if they wanted “extra service”.
When accused, the female masseuse in question denied the allegations.
Source: TikTok
The Singaporeans later raised the matter to the massage parlour’s boss and manager. However, they were said to be unapologetic.
Instead, the manager allegedly offered a “discount” while the boss told them they were free to make a police report.
In the video, the TikTok user also showed Google Reviews from other patrons who mentioned the massage parlour’s “extra service”.
Source: TikTok
A quick check by MS News showed that the reviews about these “extra services” ranged from as far back as four years ago to as recent as three days ago.
Speaking to MS News, a King Spa spokesperson denied the allegations made against them.
On that particular day, a group of eight to 10 people visited the massage parlour.
After the two-hour massage, the group allegedly said the session was good and even left five-star reviews for the establishment.
However, they returned about 20 to 30 minutes later and accused the massage parlour of offering “special services”, saying it left their male friend traumatised and crying. But their masseuse said she did not do so.
The allegations cannot be verified as only the affected parties knew what happened in the room.
The group then sought a full refund, which was denied by King Spa’s staff.
When King Spa’s boss came down to resolve matters, the group asked to see his identity card.
He refused and urged them to go through the proper means and make a police report instead.
But the spokesperson said the group reacted defensively, claiming the massage parlour was not afraid of the police.
To date, King Spa is not aware of any police report lodged.
The King Spa spokesperson said there were many false allegations against them and that they would take legal action against such defamation if necessary.
He said the Thai female masseuse in question was professional and slightly older in age, insinuating that she wouldn’t do what the group claimed.
Furthermore, the spokesperson shared that the two males were dressed rather femininely.
Acknowledging that such matters should be handled with tact, he said it was not logical that the masseuse would offer them “extra services”.
He said King Spa also does not allow their staff to provide such services as they’re a licenced massage parlour operating for over a decade.
But at the end of the day, the spokesperson said given the number of employees they have, the management might not be aware if certain employees are offering these services.
While the management originally wanted to let the incident go, the spokesperson said he received a message from someone in the group on Tuesday (24 Jan).
A WhatsApp conversation seen by MS News – allegedly between someone in the group and the massage parlour – claimed that the affected man was seeking psychological treatment for his trauma and even asked for S$10,000 compensation from the massage parlour.
The King Spa spokesperson said they suspect this might be part of an elaborate scam.
In the meantime, the representative said the massage parlour is in talks with their lawyers and will take action against those spreading untruths about them.
The spokesperson also hopes that the involved parties will identify themselves so it’d be easier to settle the issue.
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Featured image adapted from TikTok.
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