Categories: Latest NewsSingapore

Bartley Seafood Restaurant Owner Apologises For Claiming Customer Didn’t Pay S$335, Says It’s A Misunderstanding

Bartley Seafood Restaurant Owner Apologises For Misunderstanding Over Allegedly Unpaid Order

Earlier this week, the owner of a seafood restaurant in Bartley filed a police report against a customer for not paying for his order.

She has now clarified that it was a misunderstanding as the man is a regular at the eatery.

He has since made a full payment, and the owner has apologised for her mistake.

New hire misheard customer’s name

Following the incident, the owner of The Morning Catch Seafood at Bartley, Ms Serena Qin, clarified the matter with 8world News.

According to her, the customer had been in a rush and informed the employee billing his order that he would return later to pay the full amount of $334.50.

The employee was a new hire and had misheard his name as Jia instead of Jiang.

The customer apparently knew Ms Qin and thus did not leave his contact information behind. He was familiar with all of the staff at the eatery except for the new hire.

When the employee informed Ms Qin of the incident, she did not recognise the name given.

Bartley restaurant owner apologises for misunderstanding

According to 8world News, Ms Qin asked around to try and find the customer three days later.

Her husband, Mr Desmond Lim, also helped with the search by uploading the bill and car plate number to Facebook.

 

The restaurant subsequently filed a police report after five days went with no payment.

Offended by the matter, Mr Jiang allegedly posted a complaint to social media on 28 Sep which was brought to Ms Qin’s attention.

She told 8world News that the incident made Mr Jiang rather upset, which she empathised with. She has apologised for the misunderstanding, especially since they were both “really familiar with each other”.

Mr Jiang has since paid the full amount for the order to the eatery.

Have news you must share? Get in touch with us via email at news@mustsharenews.com.

Featured image adapted from Shin Min Daily News.

Sudeshna Dhar

Sudeshna is a lover of all romcoms, especially Gone Girl (2014).

Recent Posts

Caregiver apologises for livestreaming medical procedures on TikTok, patient has accepted apology: Agency

The caregiver in the video is not an employee of Aseana Caregivers, it said.

20 Dec 2024, 1:41 am

Teen injured in Thailand accident asks for his lost shoes, says they were gift from girlfriend

Rescue personnel successfully found the shoes before sending him to the hospital.

19 Dec 2024, 6:03 pm

Huat ah! Yishun coffeeshop uncle wins S$8,888 from lucky Tiger Beer bottlecap

Crack open a cold one for a chance to win up to S$88,888.

19 Dec 2024, 5:50 pm

Crocodile kills woman in Indonesia after she dips her feet in water, drags her body under

Locals chucked dead chickens at the croc to get it to free the woman.

19 Dec 2024, 5:12 pm

Idol in China falls into coma due to lung cancer, father seeks financial support on social media

The same illness took his mother's life six years ago.

19 Dec 2024, 4:58 pm

Man in India swallows live chick in alleged ritual to have child, dies from suffocation

Locals believe the man was in contact with an occultist due to his struggle with…

19 Dec 2024, 4:46 pm