Latest News

‘You want me to break traffic rules?’: S’pore Gojek driver cancels ride after customer asks to come ASAP

Gojek driver cancels trip after customer asks them to come ASAP

A post on the Complaint Singapore Facebook page showing an exchange between a Gojek driver and a customer has sparked debate online.

The customer had asked the driver to come “as soon as possible” after providing the pickup point.

Apparently irked by the urgency, the driver sarcastically questioned if the customer wanted them to disregard traffic laws and subsequently cancelled the ride.

Customer requests driver to come ASAP

The customer posted a screenshot of the conversation on Monday (22 April).

Their chat started normally enough, with a note from the customer requesting the driver to pick her up from “Block 8”.

Source: Complaint Singapore on Facebook

The driver acknowledged the request, stating they were en route.

In response, the customer indicated that she was waiting at the main entrance of the block.

A minute later, she sent another message: “Please come ASAP. Thanks.”

Seemingly irritated by the message, the driver retorted: “You want me to break traffic rules?”

He then proceeded to cancel the ride, ending the conversation by wishing the customer “good luck”.

 

Netizens criticise both driver & customer

Many other Facebook users called out the Gojek driver for being too sensitive.

One user highlighted that “ASAP” stands for “as soon as possible”, not “come over here now”.

Source: Facebook

On the other hand, some defended the driver, suggesting the customer could have exercised more patience.

Source: Facebook

A netizen claiming to be a private-hire driver agreed that the Gojek driver might have been “too easily triggered”.

However, he noted various factors that could hinder prompt service, such as traffic lights.

Source: Facebook

He also mentioned he would cancel a booking if faced with impatient messages like “Why are you not moving?” or “Why so long?”.

Also read: ‘Don’t be self-entitled’: S’pore PHV driver snaps at customer for requesting 6th-floor pickup

Have news you must share? Get in touch with us via email at news@mustsharenews.com.

Featured image adapted from Complaints Singapore on Facebook and Jackson David on Canva, for illustration purposes only. 

Dhanya Vimalan

Recent Posts

Man spills Chagee drink inside car while trying to peel perforated section for lucky draw

The bubble tea store covered the car wash fee and gave him a new drink.

21 Nov 2024, 6:23 pm

Man in Korea kills woman who requested breakup after dating for 19 days, gets life imprisonment

The man reportedly stabbed her in the face, neck, and abdomen 58 times.

21 Nov 2024, 6:19 pm

‘0000’ number combination wins 2nd prize in 20 Nov 4D draw

Some netizens felt "nobody" would buy such an unusual combination.

21 Nov 2024, 5:32 pm

‘Tyre slasher’ allegedly deflates tyres in Woodlands carparks, arrested for being public nuisance

The act was seemingly carried out in the name of a climate activist group.

21 Nov 2024, 5:18 pm

Woman in Taiwan gives birth inside toilet, did not know she was pregnant

The baby girl was unresponsive and died in the hospital.

21 Nov 2024, 4:59 pm

S’pore Red Cross issues urgent call for AB- blood donors as stock reaches critical levels

Donors can schedule appointments through the Singapore Red Cross website.

21 Nov 2024, 4:50 pm