M1 Customers Affected By Disruption Can Claim 1-Week Rebate Off June Bill

M1 Customers Can Claim 1-Week Rebate Off June Bill If They Were Affected By Disruptions

Since the end of March, it became mandatory for businesses to allow their employees to work from home whenever possible.

Being at the mercy of internet connectivity has never been more apparent till now.

Unfortunately, some M1 customers found themselves facing a major first-world problem when the telecommunications company faced disruptions earlier this week.

Source

To make up for the incident, M1 is offering affected customers a 1-week rebate off their bill for the month of June.

M1 suffered not 1, but 2 disruptions

Earlier this week, M1 suffered not 1, but 2 disruptions.

The first occurred on Tuesday (12 May) morning, and affected a “specific group of customers”. It was resolved overnight to avoid disrupting customers during peak hours.

The second disruption happened on Wednesday (13 May) morning. Customers were unable to connect to their fibre broadband.

Source

M1 managed to resolve the problem and restored internet services by 2pm in the afternoon.

 

Sadly, the damage had been done, and many customers faced issues working from home without internet connectivity.

M1 customers can claim rebate via a “one-click link”

M1 has since acknowledged their fault in the matter and is offering a 1-week rebate off affected customers’ June bill as a token of apology.

The telecommunications company will send affected customers an SMS and email with a “one-click link”. Receivers simply have to click on this link to claim their rebate.

The link will be sent out starting Thursday (14 May).

Bad time for internet disruptions

With majority of Singapore’s work force now working from home, it is truly a bad time for internet disruptions.

But at the very least, affected individuals can look forward to claiming the 1 week rebate from the telco. In difficult times like these, any and all rebates are definitely welcome.

Hopefully, M1 has resolved the issues for good so the rest of us can continue working at maximum productivity.

Featured image adapted from LinkedIn.

Chong Vin Nee

Vin Nee likes to say she's doing nothing, but that doesn't mean she's free.

Recent Posts

2 community cats die after being hit by cars in Marine Terrace, caregivers seeking footage

The driver who hit one of the cats purportedly denied doing so behaved angrily.

23 Nov 2024, 1:33 am

‘Tiger Candy’ contains erectile dysfunction medicine, may cause painful & exceedingly long erections: SFA

It has been marketed online as a candy that helps with male sexual enhancement.

23 Nov 2024, 12:11 am

Pop Mart pursuing legal action over unauthorised use of Labubu images by certain brands

"POP MART does not have any official licensed partners in Singapore," it said.

22 Nov 2024, 11:25 pm

Heavy rain on 22 Nov causes flash floods in Yishun & Potong Pasir, 127.7mm recorded in northern S’pore

51% of Singapore's average monthly rainfall in November fell in northern Singapore over less than…

22 Nov 2024, 10:27 pm

Pilot treats passengers to pizzas after emergency landing causes hours-long delay in the US

He made sure all the passengers were served before taking a slice for himself.

22 Nov 2024, 6:32 pm

Woman in China grows ‘trident’ flesh on fingernail, apparently due to improper & frequent manicures

The doctor recommended a 2-week gap between manicures to allow nails to recover.

22 Nov 2024, 6:08 pm