A man made a scene at Hong Kong International Airport Terminal 1 on Wednesday (2 July), after being denied boarding due to checking in late.
In a viral video, a man in a pink shirt is seen yelling and raising his hands as airport security and police officers attempt to calm him down.
Source: Sing Tao News Headlines
He remains emotional as he explains the situation to the authorities.
At one point, he even pointed to a male ground staff and said, “He can’t talk!”
Source: Sing Tao News Headlines
The man arrived at Hong Kong Express Airlines’ (HK Express) self-service check-in counter 40 minutes before his flight to Osaka, Japan.
According to the HK Express website, the check-in counter to his destination closes one hour before the flight, while boarding gates close 30 minutes before the scheduled departure time.
Additionally, passengers are reminded to arrive at the check-in counter at least two hours prior to their flight.
Source: HK Express
As the man was late to check in, he was denied boarding, causing him to blow a fuse.
The man had even allegedly pushed and shoved ground staff, HK01 reported.
The police said they received a report regarding an emotional passenger from an airport staff member at 2.14pm.
They added that the 65-year-old man eventually calmed down after the officers arrived and handled his new travel arrangements on his own.
The police classified the incident as a dispute.
Meanwhile, Airport Authority Hong Kong told HK01 that the incident did not affect airport operations.
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Featured image adapted from Sing Tao News Headlines.