Scoot has cancelled two flights between Singapore and Hat Yai scheduled for 28 Nov, citing “operational reasons” amid severe flooding across the Thai city.
Source: Pr.Songkhla on Facebook
In response to queries from MS News, the airline confirmed that the affected flights are:
Scoot said the cancellations were made as a “precautionary measure”.
Affected passengers may request a full refund if they choose not to proceed with their travel, or opt to rebook a Scoot flight between the same origin and destination.
Customers who booked their tickets through external parties have been advised to contact their travel agent or the airline they purchased from directly.
A check by MS News showed that two other Scoot flights on the same day remain scheduled to operate:
Source: Scoot on Facebook, for illustration purposes only
In a Facebook update on 27 Nov, the Singapore Embassy in Bangkok announced that it has arranged airport transfers for Singaporeans affected by the flooding.
Source: Singapore Embassy in Bangkok on Facebook
Vans have been deployed to ferry citizens from Fort Senanarong to Hat Yai International Airport.
Singaporeans currently at the fort are advised to register with local authorities on-site and inform them if they wish to board the embassy-arranged transfer.
Hat Yai has been inundated by intense flooding after days of torrential rain, resulting in power outages, damaged homes, and multiple fatalities.
On 21 Nov, the city recorded a historic 335mm of rainfall in a single day.
The following day, the Singapore Embassy in Bangkok designated Hat Yai a red-flag disaster zone.
Also read: 8 S’poreans miss return flight after severe flooding in Thailand traps them in Hat Yai hotel
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Featured image adapted from Scoot on Facebook, for illustration purposes only.