SIA Passenger Rudely Demands Water From Flight Attendant, Taken Away By Auxiliary Police At Changi Airport

SIA Passenger Displays Unruly Behaviour Towards Flight Attendant During Meal Service

UPDATE (10 Nov): SIA said the passenger was behaving in an unruly manner and did not comply with safety instructions. The cabin crew then handed him over to the auxiliary police at Changi Airport. You can find their full statement below.

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Yet another incident happened onboard a Singapore Airlines (SIA) flight, less than two months after a passenger assaulted cabin crew and made a bomb threat.

This time, fortunately, it did not warrant the activation of the Republic of Singapore Air Force (RSAF) jets.

Still, the video, which shows a passenger confronting a flight attendant while demanding a bottle of water aggressively, went viral.

Auxiliary police later arrived on the scene to escort the unruly passenger away.

SIA passenger confronts flight attendant

Instagram account @sgfollowsall posted footage of the incident on Wednesday (9 Nov).

The clip begins with a blonde man in a cap approaching a flight attendant and demanding a water bottle.

“You actually think I’m gonna listen to you?” the blonde man says after the attendant tells him to return to his seat. Presumably, all passengers had to be seated at this point in the flight.

When the attendant repeats his request, the man replies by shouting vulgarities.

Remaining calm, the attendant asks him to refrain from raising his voice, but the man yells, “Give me water!”

The hapless air steward then repeatedly says “Okay” in an attempt to de-escalate the situation. However, the passenger reacts by mimicking his words in a mocking tone.

He follows up by repeating the words “Aqua water” over and over again.

Threatens to assault attendant

Refusing to return to his seat, the passenger threatens to assault the flight attendant, saying, “I’m gonna push you over.”

The attendant looks taken aback by the remark, and the situation worsens when the passenger mockingly mimics his replies again.

“I asked for water for two hours, and you’re defending him?” he scoffs when an unidentified individual tries to intervene.

Eventually, the air steward hands the man his water, which the latter accepts before thanking him sarcastically.

After he drinks his fill, auxiliary police officers arrive on the scene to lead him away.

At this point, the other passengers cheer for them, clearly fed up with the man’s antics.

The incident occurred on flight SQ711 bound for Singapore from Bangkok.

SIA apologises for inconvenience to customers

In response to MS News‘ queries, an SIA spokesperson said the passenger was behaving in an unruly manner during meal service and requested alcohol on multiple occasions.

After assessing the situation, the cabin crew politely declined him to ensure the safety of other passengers. The man also refused to comply with their safety instructions, causing annoyance and inconvenience to other customers on board.

Upon arrival at Changi Airport, he was handed over to the auxiliary police.

“The safety of our customers and staff is always our top priority,” the spokesperson said. “Singapore Airlines apologises to all customers on board the flight for the inconvenience caused by this incident.”

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Featured image adapted from @sgfollowsall on Instagram.