Those who fly with Singapore Airlines (SIA) often will know that our national carrier has a small but unique feature of their service: The handing out of hot towels pre-flight.
That service was unfortunately discontinued in June 2020 due to the Covid-19 pandemic.
Now that things are back to normal, SIA will resume issuing hot towels.
Source: AVIATION & TRAVEL on YouTube
Better still, the towels will be infused with SIA’s signature scent.
SIA will reinstate hot towel service to passengers on all flights by the end of 2023, reported travel website The Milelion, quoting a memo sent to cabin crew on Friday (25 Aug).
These include both inbound and outbound flights to Singapore, with no minimum duration — just like it was before Covid-19.
Of course, Suites, First Class and Business Class passengers will get them first, with hot towels issued to them from 12 Sep.
Source: Live And Let’s Fly
Premium Economy and Economy passengers will have to wait a little longer, but should get hot towels from December 2023 — just in time for the school holidays.
Perhaps the biggest change from pre-Covid times would be that the hot towels will now come with something extra.
That will be “Batik Flora by Singapore Airlines”, their signature scent.
Source: Singapore Airlines
According to SIA, the scent was blended by combining notes from six flowers — the Aquatic Ginger, Common Dianella, Seashore Purslane, Simpoh Lak, Utania Nervosa and White Kopsia.
It was created specially for the airline by Singapore-based artisanal perfume label Scent by SIX. The scent is “reflective of our beautiful garden city…a scent of home and what we hold close to our hearts”, the brand said.
You can also smell Batik Flora by Singapore Airlines at the SIA Service Centre in ION Orchard and the SilverKris Lounge at Changi Airport Terminal 3.
SIA’s move comes after putting up a tender on its procurement website to buy hot towels.
Travellers had reported that the airline had already reintroduced certain items that had disappeared during Covid-19, like menus and pre-departure drinks.
In June, SIA also brought back appetisers on Economy Class flights.
With the restoration of hot towel service, it seems SIA is slowly but surely bringing back the impeccable cabin experience they’ve always been praised for until the rude interruption of the pandemic.
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Featured images adapted from AVIATION & TRAVEL on YouTube and Live And Let’s Fly.
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