A netizen recently took to Facebook to accuse a taxi of overcharging her for a ride from a hotel near Novena MRT Station to Changi Airport Terminal 3.
According to a receipt attached to her Facebook post, the incident happened on Thursday (25 July) at about 10.33am.
Source: Facebook
A separate image seemingly indicated that she had travelled on a blue ComfortDelGro (CDG) taxi.
Source: Facebook
In her post, the passenger claimed she was charged S$37.75 for a 39.2km journey which took 40 minutes.
Calling the journey a “scam”, the OP said her other family members paid half the price for the same trip, which also took half the duration.
Upon checking with the hotel she was staying at, the OP said the journey shouldn’t be longer than 21.6km.
Ending her post, the passenger said she was “disappointed” to have encountered “such a taxi driver in Singapore”.
In response to MS News‘ queries, a CDG spokesperson said they are aware of allegations making rounds on social media that one of their taxi drivers had taken a longer route, which resulted in an increased fair.
The representative added that CDG is investigating the incident and will take “appropriate disciplinary action” if the driver is found to have breached the company’s service standards.
The spokesperson also took the opportunity to reassure commuters about CDG’s commitment to transparent pricing.
Also read: Taxi Touts At MBS Allegedly Overcharge Up To S$65, Personnel Deployed To Monitor Situation
Have news you must share? Get in touch with us via email at news@mustsharenews.com.
Featured image adapted from Facebook.
The coroner said this was the first case of its kind he had encountered in…
The brand-new jet suffered a series of technical issues since its first-ever flight on 19…
The Paradise Tree Snake may have misjudged its landing and ended up on the car.
The 69-year-old was reportedly upset over his neighbour's refusal to apologise.
False claims include that GCB transactions occur without government checks on beneficial owners' identities.
The suspect casually watched as the woman became consumed by flames.