While TikTok is used by millions all over the world, many didn’t know who the platform’s Chief Executive Officer (CEO) was.
That is, until Thursday (23 Mar), when the United States (US) Congress grilled Singaporean Chew Shou Zi, making him the latest Internet star.
Perhaps taking advantage of his newfound name recognition, Mr Chew has now personally recorded a TikTok video for users.
He vowed that TikTok would continue to keep safety as their top priority, especially for teenagers.
In a video posted on Friday (24 Mar) to the official TikTok account, Mr Chee said he wanted to share his thoughts on the experience of testifying before Congress.
During the four-hour grilling, the 40-year-old was frequently given little time to answer the questions thrown at him and repeatedly interrupted or dismissed when he did speak.
Thus, he may not have been able to convey what he intended to say fully.
That’s ostensibly why he had to post a video of his own to share an important message.
That message is: TikTok has taken on the responsibility to protect their American users, he said — of which there are more than 150 million of them.
This is possibly in response to widespread concerns over Tiktok being a tool for spying by China and a way to influence American youth, among other things.
To that end, he made four commitments to users.
Firstly, Mr Chew said safety is and will be a top priority for users.
This is especially when it comes to teenagers, he added.
The pledge could’ve been a response to his being questioned over TikTok’s content moderation policies before Congress, with one lawmaker playing several videos that encouraged suicide.
It was alleged that these videos drove an American teenager to end his life last year.
Secondly, Mr Chew said TikTok would protect users’ data from unauthorised foreign access.
He added that in the US,
American data will be stored on American soil by an American company overseen by American personnel.
This is likely to be an assurance following concerns over TikTok’s China-based parent company ByteDance, which many fear makes them susceptible to Chinese government influence.
Thirdly, Mr Chew responded to concerns over Chinese influence by saying that TikTok won’t be “manipulated by ANY government”.
They will ensure it remains a “platform for free expression”, he added.
One of the accusations levelled at the company during the hearing was that it had chosen “more control, more surveillance and more manipulation”.
Lastly, Mr Chew committed to being accountable for the previous three commitments.
TikTok will do that by being transparent and letting independent monitors have access to hold them to their word, he said, adding,
Now we know that trust is built with every decision we make, and we are proud of the ground-breaking work we are doing to be the most trusted platform in the world.
Mr Chew also focused on the many TikTok users who love and support the platform.
He said several of these fans had left positive comments on his previous video, sharing some of his favourites.
“THAT is what it’s all about — conversations and community,” he added. As compared with the behaviour displayed at the Congress hearing, perhaps?
He thanked users for their support and hoped they would share what TikTok means to them with their friends, family, and maybe, more importantly, their elected officials.
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Featured image adapted from @tiktok on TikTok.
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