Health

TraceTogether Status ‘Not Cleared’ For Covid-19 Cases Staying At Home, Issue To Be Fixed

Covid-19 Patients Who Recover At Home Finds TraceTogether Test Status ‘Not Cleared’

The rise in Covid-19 cases in Singapore has resulted in hospitals becoming overwhelmed.

Hence, individuals with mild symptoms are allowed to recover at home instead of flooding the hospitals.

However, many who have recovered after Day 10 have realised their TraceTogether test status remains as ‘Not Cleared’.

Health Minister Ong Ye Kung has since addressed the issue in Parliament on Monday (4 Oct). He mentioned that the technical problem would be resolved in the next few days.

TraceTogether status of recovered Covid-19 patients not cleared

Those who recovered from Covid-19 at home might be aware of the delay in their TraceTogether test status.

Despite having recovered, the app still shows they are “Not Cleared”, which means they are unlikely to be able to dine in and visit public areas.

Image by MS News

The test status of recovered patients would return to normal after their second polymerase chain reaction (PCR) test shows negative.

However, The Straits Times reported that many patients recovering from home were not provided with the test.

Technical issue to be fixed soon

During the Parliament session on Monday (4 Oct), Minister Ong assured members of the public it was a technical issue and would be resolved in a few days.

 

He mentioned the discharge dates of patients would link to the alert, which will be removed once individuals have completed their home recovery.

Vaccinated and unvaccinated individuals can continue their daily activities after 10 and 14 days, respectively.

Recovered Covid-19 can resume normal activities soon

Despite the inconvenience, hopefully, the public will understand that authorities have been doing their best to resolve the situation.

Since the issue will be resolved in a few days, individuals who have been stuck at home can resume normal activities soon.

Have news you must share? Get in touch with us via email at news@mustsharenews.com.

Featured image by MS News and adapted from CNA on YouTube

Kimberly Seah

Kimberly loves travelling and immersing herself in different cultures. Unfortunately, those plans are currently on hold.

Recent Posts

Malaysian fire department helps bury man who weighed 420kg after sister appeals for help

He was transported to the cemetery by a five-tonner with a hydraulic excavator.

16 Dec 2024, 3:14 am

Chinatown rojak stall refunds customer who paid S$100 instead of S$10, netizens praise hawker

The customer didn't even need to come down to the stall to get the refund.

16 Dec 2024, 1:46 am

Car allegedly beats red light at Stamford Road junction & hits motorcycle, driver arrested

The motorcyclist landed on the asphalt and lay there motionless.

16 Dec 2024, 12:29 am

24-year-old man arrested after 5-vehicle chain collision in Yishun, 4 sent to hospital

A fifth person suffered minor injuries but declined to be sent to the hospital.

15 Dec 2024, 11:40 pm

21-year-old accidentally causes blaze in Yishun HDB kitchen, ‘hero’ neighbour saves the day

The 21-year-old student took the incident as a valuable lesson.

15 Dec 2024, 6:17 pm

Loyal dogs in Thailand guard owner’s body after sudden death in rice field hut, possibly due to cold weather

The dogs stayed by their dead owner's side until he was found by police.

15 Dec 2024, 5:10 pm