UPDATE (24 Oct, 10.35am): Koufu, the food court’s operator, said in a statement that the vegetarian bee hoon should have cost S$7 and not S$8. Nevertheless, they said they are also speaking to the tenant to review the pricing.
Koufu apologised for the unpleasant experience and are reaching out to the customer to arrange for a refund.
We have updated the article with their full statement below.
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In recent times, food prices at our local eateries have gone up due in part to inflation. As a result, there have been multiple incidents of diners being upset about the expensive meals they’ve had to pay for.
This was the case recently yet again, when a customer at Singapore General Hospital (SGH) said he paid S$8 for a plate of vegetarian bee hoon.
Netizens have since flocked to his comments, agreeing that the pricing seemed unfair.
On 20 Oct, a customer took to Facebook to share a picture of a meal he had recently at SGH, describing it as “so expensive.”
Source: Facebook
Adding that it was his first time eating there, he said that he bought vegetarian bee hoon that cost S$8.
An attached picture showed that he had a plate of bee hoon with three sides, including an omelette, green beans, and beancurd skin.
Source: Facebook
The OP didn’t specify where in SGH he bought the meal from.
Facebook users have since flocked to the comments of the post, expressing their opinions on the pricing of the meal.
Many agreed that S$8 for a plate of bee hoon was indeed expensive. Some also stated they’d pay S$4-5 at most for that portion.
Source: Facebook
One netizen even went so far as to urge the OP to file a complaint with SGH directly, alleging that the food was not only expensive but also tasted bad.
Source: Facebook
Another user claimed that hospitals would charge a higher fare for their food than hawker centres, although the claim doesn’t appear to be substantiated.
Source: Facebook
Koufu noted in a statement to MS News on 24 Oct that the pricing of the dish ordered by the customer should be S$7.
They listed the breakdown of the ingredients as follows:
“Nevertheless, we are also speaking to the tenant to review the pricing. We apologise for the unpleasant experience and are reaching out to the customer to arrange for a refund,” Koufu stated.
Unfortunately, this hasn’t been the only instance of a diner complaining about expensive food at the hospital.
Earlier this year in September, a customer ordered tom yum soup from a food court at SGH, describing it as “not worth it” with just three prawns and one piece of sotong.
The food court operator, Koufu, later confirmed that they were investigating the matter.
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Featured image adapted from Complaint Singapore on Facebook.
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