Train service was momentarily delayed after a woman’s leg fell into the platform gap at Bugis MRT Station.
A video posted across social media, including in the Complaint Singapore Facebook group, showed a woman seated on the floor at the door of an MRT train.
Her calf appeared stuck in the gap between the platform and the train.
Source: Complaint Singapore on Facebook
Despite her predicament, the woman appeared calm as several commuters gathered around her.
An MRT station staff was also at the scene and appeared to be assisting her.
Source: Complaint Singapore on Facebook
The caption on the video said that service on the East-West Line (EWL) was delayed due to the incident.
The incident took place on Tuesday (8 Oct) at Bugis MRT, SMRT Trains President Lam Sheau Kai said in response to queries from MS News.
The woman had lost her balance at about 7.30pm and her leg got stuck in the platform gap.
The emergency communication button on the train was immediately activated for her safety.
Thankfully, station staff and other commuters managed to free the woman’s leg quickly.
She was subsequently conveyed to hospital by ambulance.
SMRT’s care team has reached out to the commuter and hopes she will have a speedy recovery.
As for the train service, it was delayed for about five minutes at Bugis station, SMRT said.
SMRT sincerely thanked all commuters on the affected train for their patience and understanding while assistance was provided to the commuter.
In February, Transport Minister Chee Hong Tat said in response to a parliamentary question by Nominated Member of Parliament Ong Hua Han that gap fillers are being progressively implemented across most of the MRT network “where feasible”.
These help to bridge the platform gap and usually come with a gentle slope to enable passengers to safely board and disembark trains, he added.
Mr Chee also responded to a further question by Mr Ong on the gap fillers, saying all trains on the North East Line, Downtown Line, and Thomson-East Coast Line are fitted with gap fillers.
Installation of gap fillers on Circle Line trains will be completed by 2025. t
As for trains on the North-South Line (NSL) and EWL, more than half of them will be replaced with new trains that come with gap fillers.
The ministry is “currently reviewing” whether the remaining NSL and EWL trains could be retrofitted with gap fillers, he added.
Also read: Commuter’s Wheelchair Gets Stuck In Botanic Gardens MRT Platform Gap, Passers-By Rush To Help
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Featured image adapted from Complaint Singapore on Facebook.
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