Woman complains after getting non-vegetarian burger at McDonald’s KLIA, netizens criticise her

Woman allegedly threw box on floor of McDonald’s KLIA after being served non-vegetarian burger

Onlookers heard a woman complain loudly to the staff at a McDonald’s outlet in Malaysia after they served her a non-vegetarian burger.

Social media users posted footage of the incident, which allegedly occurred at Kuala Lumpur International Airport (KLIA), on Instagram and TikTok on Monday (10 November).

Woman tells McDonald’s KLIA staff that she is from India

In the clip, the woman informs the staff at the top of her voice that she is from India.

The staff said calmly that she knew this, to which the woman replied in a quivering voice:

Then how can you do this?

Woman says she orders vegetarian burgers at McDonald’s India

The woman proceeds to say that she is a regular customer of McDonald’s and orders vegetarian burgers at McDonald’s India.

The staff then tells her, not for the first time, that the burger is non-vegetarian, and the woman retorts:

I know, but it’s not mentioned also (that) it’s beef.

She then walks away with her hands on her face, as if wiping away tears.

The original poster of the video, who is from Singapore, stated that the woman threw her burger box to the floor during the confrontation.

Netizens criticise woman

Most netizens criticised the woman, with one asking why she went to McDonald’s if she wanted vegetarian food.

They pointed out that “only India” has vegetarian burgers at McDonald’s.

McDonald’s outlets in the United States and Europe offer vegetarian menu items. However, McDonald’s in Malaysia and Singapore currently do not list such items on their menus.

Another user noted that the menu is “pretty clear” on this, suggesting that the woman wanted a free meal.

Also slamming the woman, a commenter charged that it is the customer’s responsibility to check if the food served is vegan or halal.

2nd customer service incident in M’sia in recent days

In recent days, Malaysia has experienced two customer service incidents, the first of which occurred when a ZUS Coffee barista got into a fierce altercation with a customer.

The customer, also assumed to be a foreign tourist, had splashed coffee on the barista, who threw a plastic cup back at her.

In an update to that case, ZUS Coffee issued a statement on Wednesday (12 Nov) confirming that it had filed a police report regarding the incident.

Also read: 3 McDonald’s staff kick homeless man sleeping outside fast food restaurant in M’sia

Have news you must share? Get in touch with us via email at news@mustsharenews.com.

Featured image adapted from @youngn.lost on Instagram.