People

Yishun GrabFood Customer Says Rider Has To Pay For Meal If It Doesn’t Arrive In 20 Mins

Post About ‘Entitled’ Yishun GrabFood Customer From 2019 Goes Viral Again

On days when we feel a little lazy, many of us will turn to food delivery apps to get our meals. And riders work all day long, doing their best to make the deliveries as quickly as possible.

However, sometimes, they may encounter demanding customers who present unreasonable requests.

On Friday (25 Mar), the Singapore Private Hire Car Drivers & Riders Community Facebook page shared that a customer requested an order delivered within 20 minutes.

If the rider failed to do so, the customer instructed the rider to pay for the order themselves. The viral post first emerged in 2019 on All Singapore Stuff’s Facebook page.

Source

It’s been 3 years, but the incident sparked similar reactions among netizens now as it did back then, with many calling the customer out for being entitled.

Yishun GrabFood customer asks rider to pay for meal if delivered late

In the Facebook post shared on Friday (25 Mar), the GrabFood delivery rider received a delivery order from a customer in Yishun.

The rider was to collect the food from Northpoint City’s Swensens and deliver it to Skies Miltonia, a nearby condominium.

The customer noted that the food was to be delivered by 4.45pm, adding that if the food wasn’t there by then, the rider would “pay for it”.

Source

 

According to the rider’s phone, it was already 4.24pm at the time. This would leave the rider 21 minutes to collect the order and deliver it to the condominium.

The Facebook post later went viral, garnering over 1,400 shares at the time of writing.

Netizens call out GrabFood customer for being entitled

The story of the “entitled” GrabFood customer first emerged in Nov 2019.

It was originally shared on the All Singapore Stuff Facebook page by a contributor named Sarah.

Many called for the customer to be more empathetic to the rider back then. After all, they have been out and about for long hours.

Many echoed similar sentiments when the post was reshared on Friday (25 Mar).

Source

Some said that the customer’s request was “unreasonable” as it did not consider the time needed to wait for the order at the restaurant and be delivered.

Source

Others chimed in that what’s important should be the rider’s safety as they travel. Having to wait a little longer for the food should not matter.

Source

Call for more empathy remains true today

Although an old post was reshared and went viral today, the clarion call for more understanding towards delivery riders still rings true.

Riders are often being presented with ‘special requests‘. While many try their best to fulfil them, the onus is also on customers to be reasonable.

After all, riders not only have to stand in line waiting for our meals, they also spend long hours in Singapore’s erratic weather travelling to and fro to complete our orders.

Have news you must share? Get in touch with us via email at news@mustsharenews.com.

Featured image adapted from Singapore Private Hire Car Drivers & Riders Community on Facebook.

Sabrina Seng

Sabrina is always facing some form of existential crisis but other than that, she's pretty chill.

Recent Posts

2 community cats die after being hit by cars in Marine Terrace, caregivers seeking footage

The driver who hit one of the cats purportedly denied doing so behaved angrily.

23 Nov 2024, 1:33 am

‘Tiger Candy’ contains erectile dysfunction medicine, may cause painful & exceedingly long erections: SFA

It has been marketed online as a candy that helps with male sexual enhancement.

23 Nov 2024, 12:11 am

Pop Mart pursuing legal action over unauthorised use of Labubu images by certain brands

"POP MART does not have any official licensed partners in Singapore," it said.

22 Nov 2024, 11:25 pm

Heavy rain on 22 Nov causes flash floods in Yishun & Potong Pasir, 127.7mm recorded in northern S’pore

51% of Singapore's average monthly rainfall in November fell in northern Singapore over less than…

22 Nov 2024, 10:27 pm

Pilot treats passengers to pizzas after emergency landing causes hours-long delay in the US

He made sure all the passengers were served before taking a slice for himself.

22 Nov 2024, 6:32 pm

Woman in China grows ‘trident’ flesh on fingernail, apparently due to improper & frequent manicures

The doctor recommended a 2-week gap between manicures to allow nails to recover.

22 Nov 2024, 6:08 pm