In a news release on Tuesday (8 Sept), the police reminded the public to remain vigilant against concert ticket scams ahead of ticket sales for the upcoming Bruno Mars concert.
The American singer-songwriter will be in Singapore next year for the ‘Bruno Mars – The Romantic Tour’, with four shows at the National Stadium.
Ticket sales start on 11 Sept, and given the anticipated demand, the police are advising members of public to protect themselves against potential scams.
Source: @livenationsg on Instagram
Concert tickets have been a recurring scam variant that tends to resurface, especially when a major concert event takes place.
The police said that scammers typically use the opportunity to exploit victims by posting fraudulent listings for non-existent tickets or ticket-purchasing services on social media platforms.
Victims who make payment for these tickets may either receive nothing in return, or be issued invalid tickets.
Source: Singapore Police Force
Source: Singapore Police Force
The police advise the public to purchase concert tickets only from Ticketmaster.
Ticketmaster is the only authorised ticketing platform selling Bruno Mars concert tickets.
Source: @ticketmastersg on Instagram
Additionally, members of the public should note that tickets are strictly non-transferable and non-resaleable.
Thus, they are strongly advised to refrain purchasing tickets from unverified sellers.
The police have reached out to platforms such as Carousell, Facebook Marketplace and TikTok to request the removal of resale of concert tickets.
In line with Meta’s Commerce Policies, Facebook Marketplace does not allow content that promotes the buying, selling, or trading of event tickets.
Source: JÉSHOOTS on Pexels, for illustration purposes only
The police advise the public to adopt the following precautionary measures to protect themselves against scams.
First, members of the public can add the ScamShield app to their phones and set security features. This includes enabling two-factor (2FA) or multi-factor authentication for bank accounts and setting transaction limits for internet banking.
Second, when purchasing concert tickets, it is important to check that the sales are from authorised concert ticket sellers.
When in doubt about a potential scam, call and check with the 27/7 ScamShield Helpline at 1799.
Lastly, tell authorities, families and friends about scams. Report the fraudulent advertisements to the relevant social media and e-commerce platforms.
For more information on scams, members of the public can visit www.scamshield.gov.sg
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Featured image adapted from @livenationsg on Instagram and JÉSHOOTS on Pexels.