UPDATE (12 Dec): Domino’s Pizza in Malaysia has reposted their apology. You can find their full statement below.
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Rainy days often compel us to stay home and order in, so we can enjoy a cosy time at home instead of fumbling with our umbrellas.
Unfortunately, a man in Malaysia received an unintended gift when he chose to do so.
When his food delivery from Domino’s Pizza arrived, he was surprised to find a dirty pizza cutter in his order.
Source: Twitter
The eatery has since apologised for the incident, offering to personally rectify the issue with the customer.
The man posted details of the incident to Twitter, which occurred on 10 Dec.
While the order had arrived promptly despite the bad weather, a surprise gift came in the form of a cutter.
Even more alarmingly, it was unclean, with a strand of hair sticking to its handle.
Source: Twitter
The post has since become viral, with many expressing amusement at the sight. After all, it’s not every day that customers receive a cutter with their pizza order.
Some noted that the OP should appreciate his gift since it was free.
One user even suggested that it could be part of a promotion, saying, “Promo code: SELFPOTONG”.
Source: Twitter
Others called out the eatery for its poor hygiene, especially as the handle was visibly filthy.
In response, multiple users came to the restaurant’s defence, stating that the employees may have been overworked.
Source: Twitter
Fortunately for the OP, the eatery soon acknowledged their mistake.
The Twitter account for Domino’s Pizza in Malaysia responded to the tweet, apologising for sending the cutter along with the pizza.
While their initial tweet has since been deleted shortly after MS News read it, they expressed that it was never their intention to deliver such an experience.
They also asked the OP to reach out to them so that they could handle the matter personally.
On 11 Dec, Domino’s Pizza in Malaysia reposted their apology, stating that they are looking into the matter.
Source: Twitter
“This is definitely not the standard that we uphold at our stores,” the eatery said.
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Featured image adapted from Twitter and Verdict Food Service for illustration purposes only.
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