A home-based business in Singapore recently came under fire after an Instagram post of “rude” signs outside its establishment went viral.
On 23 April, Instagram page @sgriders posted an image of a series of handwritten signs tacked on the wall outside of a home-based business.
Source: @sgriders on Instagram
One of the signs include clear instructions on how to receive orders from the business, as well as a line indicating that riders can wait patiently and sit on the bench “free of charge”.
Another sign tells riders to “learn to wait” if they arrive early as orders take time to prepare. It also points out that riders can “always cancel [their] order”.
The home-based business also suggested alternative jobs such as toilet cleaning, grave digging, landscaping, and elder care. “If you cannot wait… Maybe this job is not 4 u…[sic]”
The caption accompanying the photo called the “rude and degrading” comments “uncalled for and unnecessary”.
The Instagram page, which says it is “speaking up on behalf of all delivery riders in Singapore”, asked for empathy in the viral post.
The post explained that riders may seem impatient because “our incomes are dependent on getting orders from vendor to customer as soon as possible”.
“We hope that other business[es] can be less antagonistic and be kinder to riders in the future.”
Several netizens commented on the post, with many calling the sign “unnecessary”.
Source: @sgriders on Instagram
Others expressed their indignation on behalf of the delivery riders.
Source: @sgriders on Instagram
Some said they wouldn’t want to support the establishment.
Source: @sgriders on Instagram
However, another commenter said they have spoken to the owner who is “really nice”, and they are not sure why the person had put up the sign.
Another said perhaps the owner has encountered rude riders who couldn’t wait for even a short while.
Source: @sgriders on Instagram
While the post did not indicate it, some netizens in the comments claimed that the home-based business is Bincho Brews, a specialty coffee and cookie shop based in Punggol.
Source: Grab
The shop is well reviewed on Grab, with an average of 4.9 stars from more than 230 reviews.
However, there were some instances when it had rebutted the negative reviews it received.
Source: Grab
These include responses such as “maybe try buying fruits next time” to a review saying that the shop’s cookies were too sweet.
Source: Grab
Or this one questioning a customer’s review that the latte was “too small for the price”.
MS News has reached out to Bincho Brews for comments.
Also read: Woman screams & honks at GrabFood rider after allegedly knocking into his bike at Bukit Batok
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Featured image adapted from @sgriders on Instagram and screenshot from Grab.
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