Two MRT staff have been commended for their swift actions after stopping a man who allegedly filmed a woman from a low angle on public transport.
The incident took place in Sept 2025 and led to the man’s arrest for public nuisance.
According to SBS Transit, Customer Service Officer Jansen Heng was on duty on board a train when a female commuter approached him discreetly.
Source: SBS Transit Ltd on Facebook
The Singapore Police Force (SPF) said two women — Tan Li Nian and Yasodhaa d/o Balakrishnan — had earlier noticed the man allegedly pointing his phone at a low angle towards another female commuter.
They followed him and alerted MRT staff, reporting that he had taken photos from a low angle behind a woman on an escalator at Outram Park MRT Station.
Mr Heng immediately informed the Operations Control Centre before approaching the man, who admitted to filming but became defensive.
When the train reached Clarke Quay MRT Station, Assistant Station Manager Desmond Dexter had already been deployed to assist.
Source: Wikipedia. For illustration purposes only.
Mr Dexter boarded the train and asked the man to alight, but the man refused. Both staff members remained calm and stayed beside the man as the train continued its journey.
With support from three additional staff members, the man was eventually escorted off at the next station.
He was detained on the platform until officers from the Public Transport Security Command arrived and arrested him.
Mr Heng and Mr Dexter were later awarded the SaferSG Partner (Individual) Award at the Public Spiritedness and Community Partnership Award ceremony.
Their actions were recognised as an example of vigilance and teamwork in ensuring commuter safety.
“Keeping every commuter safe is part of my responsibility,” Mr Heng said.
Assistant Commissioner of Police Masagoes Idris Hussain, Commander of the Public Transport Security Command, also commended the individuals involved.
“The recipients embody the strong partnership that the Police have with public transport stakeholders and the community in fostering a shared culture of vigilance and guardianship,” Mr Idris said.
“We would like to remind the public, Don’t be a Bystander! SPOT it. Report it”.
Have news you must share? Get in touch with us via email at news@mustsharenews.com.
Featured image adapted from SBS Transit Ltd on Facebook.