Customer throws hot cocoa on bakery’s countertop
On Wednesday (1 May), a customer threw hot cocoa on the countertop of a bakery at Margaret Drive, potentially causing damage to its equipment.
According to the establishment, she was upset after being told to sit elsewhere as the counter seats were fully occupied.
Source: The Homme Baker on Facebook
The customer allegedly also hurled expletives at one of the staff.
CCTV footage shows customer splashing hot cocoa on countertop
CCTV footage posted on the bakery’s Instagram account shows the customer, clad in a pink top, in the bakery at around 2.40pm on 1 May.
Initially, she took her plate of cake and beverage when they were served.
When the staff turned their backs, however, she proceeded to splash the hot cocoa all over the countertop.
Source: @the_homme_baker on Instagram
The woman added a knee-jerk reaction as if to show that the action was ‘accidental’. She then walked away to an area off-camera.
An employee promptly grabbed some napkins to clear up the mess, which spilled over the Point-of-Sales (POS) equipment.
Source: @the_homme_baker on Instagram
Also used expletives on a baker
In a separate Instagram post, the bakery claimed that the customer was unhappy after she was directed to sit elsewhere in the premises.
Source: @the_homme_baker on Instagram
Besides throwing the hot cocoa, she allegedly also swore at a baker using the expletive “F**k”.
“We do not tolerate such abusive language or behaviour towards any of our staff,” the bakery stressed.
It thus appeals to the public to help identify the customer, so that it can lodge a police report and file relevant claims for the equipment damage.
The bakery reiterated that this was also to ensure the staff’s safety “so that this never happens again”.
MS News has reached out to The Homme Baker for more information.
Also read: Customer Reportedly Throws Bowl Of Bak Chor Mee After Toa Payoh Stall Runs Out Of Lard
Customer Reportedly Throws Bowl Of Bak Chor Mee After Toa Payoh Stall Runs Out Of Lard
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Featured image adapted from @the_homme_baker on Instagram.
