Customer in South Korea allegedly discovers cockroach inside drink from popular coffee chain
On Monday (2 Nov), a customer from South Korea shared a bad experience they had after allegedly discovering a cockroach in a drink they bought from one of the most popular coffee chains in the country.
The customer said in a Threads post that they had bought a vanilla latte from Mega MGC Coffee, the largest budget coffee chain in South Korea.
While enjoying the drink, they suddenly felt something strange in their mouth.
The affected customer has since made their Threads profile private.
Customer vomited afterwards
In the post, the customer said they thought it was a piece of lemon at first.
However, feeling it would be strange to have a lemon inside a vanilla latte, they decided to spit it out and discovered the insect.
Source: @x_x_ho0n on Threads
They attached two photos to the Threads post, showing the insect on a piece of tissue next to the nearly finished drink and a close-up showing the bug.
Source: @x_x_ho0n on Threads
After vomiting inside a restroom following the discovery, the customer decided to then call the store to notify them about the incident.
According to The Korea Herald, an audio recording of the call depicted a staff member handling the complaint and apologising for the incident. The employee also noted that this sort of incident has not happened before.
The customer said they were upset because the employee handling the call appeared to be chuckling during the conversation.
A short audio recording of the call was also provided in the post.
Complaint filed with authorities
According to SBS, the customer also filed a complaint with the Ministry of Food and Drug Safety. Mega MGC Coffee would also publicly apologise for the incident and refund the customer.
They also said they were reviewing security camera footage but were unaware of how the insect ended up in the drink.
The coffee chain pledged to review its hygiene practices to prevent similar incidents from recurring.
Source: @x_x_ho0n on Threads
Meanwhile, the customer who made the complaint has had to defend themselves from a few comments alleging that they faked the incident.
They also included a screenshot of the official report they made to the Ministry of Food and Drug Safety in a reply.
Another netizen who has since deleted the post also shared photos of what they believed to be a cockroach within a store.
Source: Threads
Also read: KBBQ restaurant in KL mall temporarily shutters after diner spots baby cockroaches near meat
KBBQ restaurant in KL mall temporarily shutters after diner spots baby cockroaches near meat
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Featured image adapted from @x_x_ho0n on Threads.
