Delivery rider in Singapore surprised to receive order from Malaysia, travel would take almost 10 hours
A GrabFood delivery rider in Singapore was left confused after he received an order from a customer in Kuala Kangsar, Perak, Malaysia.
According to Google Maps, a one-way trip from Bishan, where the rider was based, to Kuala Kangsar would take at least nine hours and 44 minutes by motorbike.
Customer tells rider they are ordering from Malaysia
The rider, Mr Izhar Izman, shared screenshots of the messages between him and the customer on Facebook on 12 Aug.
In the texts, Mr Izhar asked the male customer where he was, already suspecting there was something wrong with the order.
Source: Izhar Izman on Facebook
However, the customer seemingly did not notice the error and replied that he was behind the carpark at his residence, behind the Road Transport Department (JPJ) building in Kuala Kangsar.
“Where is that?” the confused rider asked, adding, “I’m at Bishan.”
However, the equally baffled customer responded, “Where is Bishan?”
Source: Izhar Izman on Facebook
This made Mr Izhar realise that the customer was not in Singapore but across the strait.
“How could you order from SG?” he questioned the customer in bewilderment.
Netizen speculates customer forgot to change his location
Netizens were equally amused by the incident following Mr Izhar’s post.
One user speculated that the customer might have recently visited Singapore but forgot to change his location after returning to Malaysia.
Translation: He didn’t refresh his apps. Maybe he’s been to SG.
Source: Facebook
Meanwhile, others found humour in the situation, imagining how it would have been if the rider had accepted the order with a S$5 delivery fee.
Source: Facebook
“Since we’re at it, pack your bags, go on a holiday, and freeze the food,” one user humourously suggested.
“Now that’s the true one shift one order,” another wrote.
Order was likely a prank: Grab
In response to MS News’ queries, a Grab spokesperson clarified that, based on their investigations, the incident was likely a prank.
“The order was placed for delivery to Bishan. However, the prankster misled the delivery-partner to believe it was meant for delivery to Malaysia,” the spokesperson said.
They added that the prankster has since been suspended from the platform.
Grab also encouraged delivery-partners to report suspected pranksters so that swift action can be taken.
Also read: Man in GrabFood uniform impresses crowd with public piano performance at Tanjong Pagar MRT
Man in GrabFood uniform impresses crowd with public piano performance at Tanjong Pagar MRT
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Featured image adapted from Grab on Unsplash for illustration purposes only, Google Maps.
