Employee In NEX Venus Beauty Sold Face Masks To Customers On Side, Fired After Receiving Complaint

With the rising demand for face masks following the outbreak of Covid-19 in Singapore, the product has become frequently sold out in stores.

Yet an employee working at Venus – a beauty store in Singapore- recently capitalised on the mask-buying frenzy to line her own pocket.

According to The New Paper, the part-time Venus staff reached out to the company’s customers privately and sold them masks, all without the knowledge of her employers.


In a notice put up at their Serangoon outlet at NEX, Venus revealed that they have since dismissed the employee.


Venus employee texted customers without the employer’s knowledge

The employee reportedly reached out to patrons who were unable to purchase their face masks from Venus.

She sold boxes of 20 at a high price of $25.50 and even claimed that the face masks originated from the UK.

The messages also revealed that she was helping her brother’s company, done covertly behind her employer’s back.

The store later discovered her ‘side business’ after a customer lodged a complaint, according to The New Paper.

Venus lodged police report against employee

The staff in question reportedly worked part-time at the beauty franchise.

Alongside a public notice informing customers of the illegal transactions that occurred, Venus reportedly displayed a printed screenshot of her WhatsApp conversation with her customers.


The notice mentioned that the part-timer worked for 2 to 3 months in the Serangoon outlet before she was axed.


Venus Beauty has also lodged a police report against the employee.

Do not buy from unverified sources

The Covid-19 outbreak may generate a sense of fear that motivates us to take better care of ourselves.

While a controlled level of fear does equip us with preparedness to combat the virus, we should definitely not be buying protective wear through dodgy and unverified channels.

Featured image adapted from Facebook