ComfortDelGro Food Delivery Service Lets Cabbies Keep 100% Of Fees

Previously, ComfortDelGro announced that its cabbies would start delivering RedMart groceries to customers, in light of the lower ridership during ‘Circuit Breaker’.

To help their drivers earn more, ComfortDelGro has rolled out a food delivery service for them, ComfortDelivery.

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Now that more restaurants are doing deliveries, both restaurants and drivers can benefit from this.

ComfortDelGro cabbies get 100% of fees from food delivery

ComfortDelGro’s 10,000 taxis will be participating in the ComfortDelivery.

The ComfortDelivery app allows F&B outlets to list their delivery menu while drivers have to bid for them.

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Delivery charges will follow distance, and start at $6.50 per trip. For 2 or more deliveries in one booking, the starting rate is $8.50.

The charges will likely go to the customer’s receipt. Upon collecting the food at the stall, cabbies will receive payment from the outlet via PayNow or cash.

100% of the fees go straight into the drivers’ pockets for the duration of the ‘Circuit Breaker’. F&B outlets do not have to pay any fees for now either.

Trials went smoothly

For the past few weeks, restaurants like The Peranakan and The Straits Clan’s Kin have been testing out the delivery service.

The Peranakan’s owner, Mr Raymond Khoo, mentioned in the press release that his experience with ComfortDelivery has been “seamless” so far.

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A 43-year-old cabby, Muhamad Azhar Bin Kamarudin, expressed that he was looking forward to earning a daily income through ComfortDelivery. He has been making deliveries for Cedele, and is undergoing training for ComfortDelivery now.

All cabbies will receive training on how to use the app to accept delivery jobs, as well as handle food safely. They will have to adhere to safe distancing measures, such as contactless delivery.

Drivers are also encouraged to make a PayNow account if they don’t currently have one.

For more information, cabbies can email comfortdelivery@cdgtaxi.com.sg.

Helping cabbies earn their keep

Cabbies have been one of the hardest hit groups of people this ‘Circuit Breaker’.

With far fewer people leaving the house, it’s nearly impossible for them to get passengers, much less cover their daily cab expenses.

We hope this delivery service helps them earn enough to take care of themselves and their families. Perhaps others companies may follow suit, and seek alternative ways of helping their workers out.

Featured image adapted from ComfortDelGro and Digital News Asia