Affected StarHub Employees Are Mostly Back-End Staff 300 full-time employees from StarHub will be laid off. The telco giant announced this in a statement on Wednesday (3 Oct). The retrenchments are part of a massive restructuring exercise that will affect an eighth of its 2,500 employees Even C-suite officers weren’t spared–StarHub’s Chief Strategic Partnership Officer, Jeannie Ong was reportedly among those let go. Employees affected by the retrenchment will be notified of their termination by the end of October. StarHub revealed that they were primarily in “non-customer facing” roles. All in the name of efficiency StarHub’s layoffs are a result of its new operational efficiency programme that aims to: Lower decision-making time Decrease operating costs In a statement, StarHub estimates that its new policy will save the telco around $210 million between 2019 and 2021. Intense competition StarHub’s CEO also highlighted the challenges that sparked its operational efficiency programme: Fierce competition New entrants into the telco and streaming market Lower voice call revenue Lower profits from fixed broadband services High content costs for pay-to-watch TV operations High market penetration for mobile and fixed services To tackle these challenges, StarHub has decided to adopt a new operating model that would better future-proof the company. Falling profits StarHub’s profits […]
6 years ago
