Universal Studios rollercoaster stops at safe position on track after malfunction
15 people were stuck on a rollercoaster ride in Universal Studios Singapore (USS) last Thursday (16 July) when a “technical malfunction” occurred, stalling the ride in mid-air.
Footage posted on XiaoHongShu showed the affected train stopped at a 45-degree angle on the track.
Source: 西海的星空.647A2A10 on XiaoHongShu
Stuck passengers sit calmly amid searing sunlight
In the clip, the train had eight cabins, with each cabin seating a maximum of two people.
The stranded passengers seemed to be sitting calmly, though children were among them.
Some passengers appeared to be affected by the searing sunlight, with one shielding herself with a hand and another covering their head with a hood.
Source: 西海的星空.647A2A10 on XiaoHongShu
Workers seen next to stalled rollercoaster train
Two workers were also seen next to the train.
Both of them climbed up and down the track while trying to rectify the problem.
Source: 西海的星空.647A2A10 on XiaoHongShu
Towards the end of the clip, a third worker approached the train with an umbrella in hand.
Source: 西海的星空.647A2A10 on XiaoHongShu
Netizens claim to have experienced other breakdowns
In the comments section, netizens claimed to have experienced breakdowns at other attractions.
Source: XiaoHongShu. Translation: When I went in May, many attractions had malfunctions.
Source: XiaoHongShu. Translation: We just queued up for the Revenge of the Mummy ride, and it broke down. We then took the Jurassic Park Rapids Adventure, and then it also broke down.
When a user asked whether the tourists would get compensation, another responded that they did not think so, as they had to leave after queuing for an hour after a ride broke down.
Source: XiaoHongShu. Translation: Will these tourists get compensation? Ans: I don’t think so. Yesterday I queued for an hour for the Mummy ride, but it broke down, and we had to leave.
Universal Studios rollercoaster resumes operations on the same day
In response to queries from Shin Min Daily News, a Resorts World Sentosa (RWS) spokesperson said the “technical malfunction” happened on the Enchanted Airways ride at 1.50pm on 16 July.
The ride automatically stopped at a safe position on the track according to established safety procedures.
Staff then assisted all 15 passengers to evacuate the ride in an orderly fashion, following standard operating procedures. No injuries were reported.
USS conducted a comprehensive safety check of the ride and confirmed that it complied with operational requirements.
The ride resumed operations on the same day.
Source: Google Maps
RWS apologises for affected visitors
RWS apologised to the affected visitors for the inconvenience caused and thanked them for their patience and understanding.
Visitor safety is its top priority, it said. As such, USS will continue to implement strict safety and operational procedures.
MS News has reached out to RWS for more information.
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Featured image adapted from 西海的星空.647A2A10 on XiaoHongShu.
