Influencer marketing company under fire for unpaid wages to content creators
Recently, influencer marketing company Partipost came under fire after a group of more than 200 content creators across Southeast Asia alleged that it owed them over RM400,000 (S$127,000) in unpaid wages.
Influencers in Malaysia brought attention to the issue on Threads in early June.
Some claimed that they have not received compensation for their campaigns even though it has been a few months overdue. Meanwhile, others allege that their payments have been delayed for years.
Source: @kezia.zhang on Threads
MS News spoke to a former full-time Partipost employee based in Malaysia about the company’s payment processes.
Employees allegedly received wages on time
The ex-Partipost employee, who wishes to remain anonymous, said they had worked there for a year and left because of “uncertainties”.
“I think stability, for me, is quite important,” they expressed.
However, unlike the influencers, they said they were not owed any unpaid salaries and were always paid on time by Partipost.
“They’ve never delayed salaries to their employees,” the former Partipost employee told MS News.
Ex-employee claims company owed influencers RM800,000
The former employee said they were aware of Partipost’s delayed payments to content creators when they were in the company.
They explained that Partipost connects brands to influencers, who download their app to join campaigns.
“So, when you click on a campaign, you’ll be able to see the timeline of when you’ll be able to receive your payments,” they said.
The ex-employee also claimed that the company “had not been adhering to those timelines”.
Source: @kezia.zhang on Threads
They said that the company mostly followed the payment timelines in 2024.
However, the delays started becoming rampant in 2025.
By the time they left the company, the ex-employee claimed that it owed influencers about RM800,000 (S$250,000) — twice the amount the influencers alleged they had not been paid.
Company allegedly prioritises paying ‘agressive creators’
Due to a strict cash flow, Partipost prioritised remunerating influencers who had been unpaid the longest and were aggressive in demanding their delayed compensation.
“We prioritised the payouts based on how aggressive the influencer was, and whether they were tagging brands that we worked with on social media,” the former employee told MS News.
Additionally, they believe the company placed more importance on paying its workers’ salaries rather than the creators.
The former Partipost employee further claimed that they had asked their superior about the issue.
In response, they were told that the company’s cash flow was “a bit mismanaged” after clients stopped paying on time.
However, according to some affected content creators who had reached out to Partipost’s clients, this was not the case.
The clients claimed that they had paid the company for their services.
In an Instagram story in May, Singapore content creator Deborah Kwek Gilbert, who has also worked with Partipost, said she believes the company uses its current clients’ payments to pay creators whom they owe unpaid wages.
She said this then results in its current creators being unpaid.
Company may not have been processing payments
Some creators also mentioned that certain payments which they had withdrawn from the Partipost app have not been sent to their bank accounts.
The ex-employee said that, for them to receive the money in their bank accounts, Partipost must first process the withdrawal.
“So, if it hasn’t hit their bank, it means payments are not processed,” they told MS News.
Additionally, one of the creators claimed that Partipost recently deleted its Malaysia Instagram accounts, and said its Singapore office has also been torn down.
Source: @kezia.zhang on Threads
The ex-employee believes these social media accounts had been banned due to the creators reporting these pages.
As for its Singapore office being demolished, they claimed that Partipost had moved its office to a different location.
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Featured image adapted from Tima Miroshnichenko on Canva for illustration purposes only.
