Parents Lodge Police Reports Regarding Sudden Closure Of Genius League Enrichment Centre
Recently, Citylink’s UFC Gym shut down abruptly, leaving its members puzzled about the situation.
Unfortunately, a similar issue has taken place with local enrichment centre Genius League, which reportedly informed students’ parents at the eleventh hour that they’d be winding down operations.
The sudden closure left parents feeling enraged, especially since many of them had already paid hefty sums for their children’s lessons. They have also lodged police reports against the enrichment centre.
Genius League inform parents of imminent closure in WhatsApp message
According to The Straits Times (ST), Genius League’s management sent out a WhatsApp message on Monday (8 May) to parents of their students.
The message noted that they would be “winding down its operations”. However, the centre did not provide a definite date for when they would be shutting down operations.
The enrichment centre reportedly cited reasons like noise disturbances from a tenant above their Novena outlet as well as increased rent for both their Hougang and Novena branches.
The culmination of these issues apparently “made it increasingly difficult” for the centre to continue operations.
MS News has reached out to Genius League for comments. We will update this article when they get back.
Parents enraged and confused
Many parents who had previously enrolled their students in Genius League were shocked and confused by the situation.
Enraged by the situation, parents have also tried contacting Genius League but to no avail.
Source: Genius League on Facebook
A few parents also spoke to TODAY about the losses incurred due to the sudden closure.
One parent reportedly made payment for 42 lessons prior to the sudden closure. However, his son could only attend six of them, hence racking up losses of more than S$2,000.
Other parents also shared that teaching staff at the enrichment centre were often absent or sick and that the centre had “unclear terms and conditions” along with “a rushed signup process”.
Consumers Association of Singapore (CASE) noted that they received 12 consumer complaints regarding this issue. The complainants sought to recover over S$14,000 of lesson fees they had prepaid for.
Parents lodge police reports against enrichment centre
Affected parents have since lodged police reports against the enrichment centre. They also planned to gather at Bedok North Neighbourhood Police Post to raise the severity of the issue to the police.
Source: Get Genius League to Refund on Facebook
According to ST, the police confirmed on Thursday (11 May) that they have received these reports and are currently investigating the issue.
CASE has also contacted Genius League to understand how they plan on compensating the affected parents. However, the enrichment centre has yet to respond.
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Featured image adapted from Genius League on Facebook.Â
