S$9.30 cai png from Bukit Batok food court included pork charged as fish
As Singapore continues to be plagued by inflation, another customer has complained about one of the nation’s surest indicators of rising prices — cai png, or economical rice.
In a post on the Complaint Singapore Facebook page, a woman said she paid S$9.30 for cai png from a food court in Bukit Batok.
Source: Diana Lee via COMPLAINT SINGAPORE on Facebook
Customer orders two kinds of meat
The photos she shared in her 14 Aug post showed that she had ordered four dishes, which came with rice.
Besides steamed egg and sliced lady’s finger, she also ordered two kinds of meat — pork belly and ribs.
Source: Diana Lee via COMPLAINT SINGAPORE on Facebook
Cai png bought from mall in Bukit Batok
She also uploaded a photo of her receipt, which showed that she had visited a Koufu food count in a building located at 4 Bukit Batok Street 41.
That address corresponds to the Le Quest Mall.
From the receipt, it was also apparent that she was charged for two meat dishes.
However, the first one was “fish”, which cost S$3.50, and the other was “steamed fish/prawn/squid”, which was priced at S$3.
Source: Diana Lee via COMPLAINT SINGAPORE on Facebook
She was also charged S$1.10 each for two vegetable dishes and S$0.60 for rice.
Customer asks whether price was exorbitant
In her post, the customer asked whether this pricey meal was “normal” at other stall or was it “exorbitant”.
She also griped that she had received a “pathetic few thin slices” of pork.
A netizen pointed out that the food in her photo didn’t match up with what was listed on the receipt.
Source: Facebook
She thus responded that “fish” was just used for both meat dishes despite her not ordering fish.
Many other netizens felt that the food was expensive, and said they would’ve refused to pay and left.
Some also added that cai png stalls in air-conditioned food courts were always expensive due to high rental and operation costs.
Bukit Batok stall apologises
In response to queries from MS News, Koufu confirmed that the food was indeed bought from LeQuest Koufu food court.
They also said the stall owner had apologised to the customer in a comment on her Facebook post that was still awaiting moderation.
Image courtesy of Koufu
From a screenshot of the comment shared by Koufu, the stall apologised as its staff had “used the wrong key” which was “not acceptable”, adding,
We have retrained the staff to use the correct key and ensure they inform customer on special item pricing prior to ordering.
The management will also conduct an audit check to ensure that the correct pricing is reflected at the point of sale to ensure such an incident will not happen again, Koufu added.
Also read: Indonesian tourist allegedly pays S$21 for Lucky Plaza cai fan, asks if it’s a scam
Indonesian tourist allegedly pays S$21 for Lucky Plaza cai fan, asks if it’s a scam
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Featured image adapted from Diana Lee via COMPLAINT SINGAPORE on Facebook.
