Pet sitter uncontactable after taking in family’s dogs despite repeated calls, police report filed
A family in Malaysia went to great lengths to retrieve their dogs from a pet sitter who suddenly went uncontactable, only to find out she had always been home.
According to a WeirdKaya report, the family had dropped off two dogs at the pet sitter’s home on 23 Sept at 9.40pm.
After this, they were unable to reach the sitter, whom they found on a prominent pet care platform, despite calling and messaging repeatedly.
Source: WeirdKaya
“At first, we thought she was busy with work since she claimed to work night shifts from 11pm to 8am,” the dog owner’s sister, Ms Reshaa, said.
As the family grew concerned, the dog owner’s brother decided to pay a visit to the pet sitter’s house, but received no response, only hearing the dogs barking inside.
Family & authorities spent hours waiting outside pet sitter’s unit
On 24 Sept at 11am — after nearly 14 hours of receiving no response — the family filed a police report.
Desperate, they contacted not just the police, but also the fire department and building management, hoping to get permission to enter the home and check on the dogs.
Source: WeirdKaya
However, they were repeatedly told that they needed authorisation and a waiting time of at least 24 hours to break into the property.
According to Ms Reshaa, her brother, the police, and the pet platform’s representative stood outside the pet sitter’s unit while waiting for the permit.
They also reached out to the company where the pet sitter worked, but were told she already knew the police and firefighters were outside her unit.
The pet sitter also allegedly told the company to ignore the family’s calls, making them increasingly anxious about the dogs’ safety.
Pet sitter had been home all along
On 25 Sept, the family finally obtained permission to break into the pet sitter’s home and promptly called a locksmith.
Just then, the pet sitter emerged from her unit, to everyone’s surprise.
Source: WeirdKaya
She claimed she had no idea that people had been looking for her, as she had lost her phone in an e-hailing car.
Additionally, she said she did not know that the family and authorities had been outside her door for hours.
The dogs were found safe, but have not been fed, as the cans of dog food the family had left remained unopened.
Source: WeirdKaya
According to Ms Reshaa, the pet care platform has not provided a clear resolution nor taken accountability for the incident beyond its initial response, but the family plans to take action against the pet sitter.
She hasn’t given us any explanation for why she disappeared with our dogs. We’re planning to pursue this further with the authorities and may consider legal action. No one should have to go through what we experienced.
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Featured image adapted from WeirdKaya.
