Causeway Link Cashless Payments Will Start On 1 Jul Instead To Give Commuters More Time

Singapore To JB Causeway Link Passengers Encouraged To Use ManjaLink, EZ-Link Or NETS FlashPay

While there are now many ways to cross the Singapore-Malaysia border, some still prefer to go by public buses.

One such service is Causeway Link, which shuttles between Woodlands and Johor Bahru (JB).

Source: Causeway Link on Facebook

The company recently announced that their buses will go cashless from 1 Jun, which means those who don’t have cards yet would have to get one quickly.

To give commuters more time to adapt to this change, they’ve extended the transition deadline to 1 Jul.

More time before Causeway Link cashless payments

In a Facebook post on Thursday (2 Jun) – one day after the cashless move was to take effect – Causeway Link said it would be extended till 1 Jul.

Source: Causeway Link on Facebook

That’s because they understood that customers might need more time to get their contactless payment cards.

3 types of cards accepted by Causeway Link

They encouraged passengers to use three types of cards to reduce their boarding time:

  1. ManjaLink
  2. EZ-Link
  3. NETS FlashPay

However, EZ-Link cards and NETS FlashPay can be used at the company’s dedicated stations in Singapore but are not accepted at checkpoints and inside the bus.

Thus, ManjaLink appears to be the best choice.

Source: Carousell

Customers initially given 9 days’ notice

Initially, the buses were supposed to go cashless on 1 Jun for travel from Singapore to Malaysia.

S’pore To JB Causeway Link Buses To Use Cashless Payments, Commuters Should Get ManjaLink Cards

However, the announcement was made on 23 May, giving customers just nine days’ notice to prepare for the shift.

Some commuters reported that ManjaLink cards were out of stock at more than one retailer.

Source: Causeway Link on Facebook

Frustrated netizens complained that there’s no point shifting to all-cashless payment when riders can’t find cards anywhere.

Source: Causeway Link on Facebook

With the extension to 1 Jul, hopefully, all customers will be able to get their cards.

Buy ManjaLink in person, top up virtually

Commuters can purchase ManjaLink cards at these locations:

  • Kranji Mobile @ Kranji MRT (self-service kiosk)
  • Queen Street Bus Terminal (self-service kiosk)
  • JP1 entrance at Jurong Point (self-service kiosk)
  • Johor Bahru CIQ
  • Johor Bahru Sentral
  • Gelang Patah Terminal
  • Caltex at Taman Daya

The full list of places, including their opening hours and exact locations, can be found on the ManjaLink website here.

While commuters need to head down to these locations to purchase the card, they can subsequently top it up via the ManjaLink website or the LUGO app.

Hope all commuters get cards before 1 Jul

Frequent Singapore-to-JB travellers may appreciate the convenience of tapping a card rather than paying in cash.

However, there’s no point in eliminating that hassle if they can’t find contactless payment cards in time.

Let’s hope all the commuters who need a ManjaLink card will be able to get one before the new deadline.

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Featured image adapted from Causeway Link on Facebook and Facebook.

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