Tourist escorted through Changi Airport moved by staff’s kind act
A tourist who visited Singapore took to TikTok recently to share her “wonderful” encounter with a stranger.
Philippines-national and IT consultant Pen Arupo was moved after a staff member escorted her through Changi Airport when she asked for directions.
@pen.rosales felt the need to share this 😇 #travel #traveltok #singapore #visitsingapore #changi #jewel #changiairport #marinabaysands #gardensbythebay #merlion #hajilane #wholesome #heartwarming #fyp #solotravel #solotraveler
Pen shared with MS News that the heartwarming encounter was the highlight of her visit to Singapore.
Tourist escorted through Changi Airport after asking for directions
On 24 March this year, Pen shared her moving experience with the staff member in a short TikTok clip.
“You’ve encountered the most compassionate Singapore who not only provides directions but also escorted you to ensure you wouldn’t lose your way,” the caption read.
Source: @pen.rosales on TikTok
The video showed the woman guiding Pen on the train and through Changi Airport.
Source: @pen.rosales on TikTok
Speaking to MS News, Pen shared that she arrived in Singapore for a five-day trip on 20 September last year.
She had planned to use Singapore’s infamous public transport to get to her hotel and asked for directions while waiting for the MRT.
The woman, dressed in a uniform resembling a Changi Airport auxiliary officer, did not hesitate to assist Pen by providing her with clear instructions.
To her surprise, the woman insisted on guiding Pen to the correct train station even though she was on her way to work herself.
Highlight of her trip
Noting that it was her first time travelling alone internationally, Pen shared that the encounter with the stranger became the “highlight of her trip”.
“It really made me want to go back there as soon and as long as I can,” she told MS News.
After watching the video, many TikTok users were touched by the woman’s selfless act, pointing out at how kind Singaporeans are.
Source: TikTok
Others advised Pen to share her encounter with Changi Airport so they could give the staff in the video recognition for her kind act.
Source: TikTok
MS News has reached out to Changi Airport to inquire if the woman was awarded for her service.
Also read: Woman says Changi Airport is ‘the best’ after staff found lost item within 30 minutes
Woman says Changi Airport is ‘the best’ after staff found lost item within 30 minutes
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Featured image adapted from @pen.rosales on TikTok.
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