Shopper spotted using mobility scooter inside Sheng Siong, netizens debate regarding disability
A man was spotted riding a mobility scooter inside a Sheng Siong supermarket, sparking debate online.
The incident was shared on the Facebook page Complaint Singapore on Wednesday (18 Mar).
The post alleged that the man was seen moving around the supermarket in a “PMD” or Personal Mobility Device while shopping.
However, the Land Transport Authority (LTA) later clarified that the man was using a mobility scooter, which is a type of Personal Mobility Aid (PMA), and not a PMD.
OP claims man could walk normally
In videos shared online, the man was seen riding through the aisles while holding packets of Milo.

Source: Complaint Singapore on Facebook
In another clip, the same man was seen standing at the Milo section, browsing items without any visible difficulty.

Source: Complaint Singapore on Facebook
The OP also filmed him walking around the area unaided.

Source: Complaint Singapore on Facebook
“Well-abled body riding a PMD right into and inside Sheng Siong!” the OP captioned the post.
Netizens divided over possible ‘hidden disability’
The post quickly drew mixed reactions from netizens.
Some urged caution, suggesting the man could have a hidden condition that is not immediately visible.

Source: Complaint Singapore on Facebook
One commenter noted that certain individuals may struggle with prolonged standing or walking, even if they appear physically fine.
However, they pointed out that such devices may be misused and cause disruptions in small areas.

Source: Complaint Singapore on Facebook
Others, however, felt the man was simply “lazy” and questioned why someone who appears able-bodied would rely on a mobility scooter.

Source: Complaint Singapore on Facebook
The OP later claimed they had observed the man for about 30 minutes, alleging he showed “no sign of disability” and could “dash” around.

LTA to tighten regulations of PMA use
LTA later pointed out that the man was not using a PMD but was, in fact, using a PMA.
PMAs typically have one seat to carry mobility-challenged individuals, whereas PMDs typically have more than one seat.
Under LTA’s new regulations, users must have a valid Certificate of Medical Need to use mobility scooters or PMAs on public paths from 1 June.
Seniors aged 70 and above, as well as individuals under the Ministry of Health (MOH) disability schemes, will be exempted.
“These measures aim to prevent misuse of mobility scooters by able-bodied individuals, improve path safety, and reduce the risk of fires from non-compliant devices,” LTA said in their news release.

Source: Elfigo. Image for illustration purposes only.
From 27 Feb, users can obtain certification through an Assessment for Mobility Scooter (AMS) conducted by a doctor, an Occupational Therapist (OT), or a General Practitioner (GP).
LTA said these measures aim to reduce misuse by able-bodied individuals, improve path safety, and lower fire risks from non-compliant devices.
Enforcement officers will be allowed to check users’ eligibility and will focus on those who appear able-bodied.
Meanwhile, PMDs are required to be certified to the UL2272 fire safety standard and undergo periodic inspection every two years.
MS News has reached out to the OP for more information.
Also Read: LTA uncovers 477 offences & seizes 178 devices in crackdown on errant active mobility users
LTA uncovers 477 offences & seizes 178 devices in crackdown on errant active mobility users
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Featured image adapted from Complaint Singapore on Facebook.







